Participatory Adaptations in the COVID-19 Era (PACE): Learning from the Past & Preparing for the Future

Climate change, armed conflict, disease outbreaks, and natural disasters are all shocks and crises that can limit the ability of humanitarian and development organizations to engage with and access communities. The COVID-19 pandemic and its accompanying policies and restrictions created such challenges, especially for practitioners implementing participatory programs that require face-to face interactions. To understand how programs can better adapt to shocks that limit community engagement, Mercy Corps conducted a qualitative study called Participatory Adaptations during the COVID-19 Era (PACE) that investigated how 15 global Mercy Corps programs across 10 countries adapted during the pandemic. Through interviews with program teams and systems mapping analysis, PACE provides actionable insights on how to adapt programming when faced with shocks that limit community engagement. Specifically, PACE identified four main adaptations applied by program teams, as well as the unique enablers, barriers, benefits, unintended consequences, and lessons associated with each adaptation.