“Digital community stewards” are defined as individuals who review user-generated content to ensure members adhere to the rules, regulations, and community standards of social media platforms. They act, in a sense, as first-line responders who build safe digital experiences within social media groups. This includes admins and moderators of both public and private groups on various social media platforms.
This training curriculum from Search for Common Ground, developed with the generous support of Meta, aims to enhance the skills and perspectives of existing digital community stewards to foster social cohesion within their digital communities. Specifically, this training will provide skills and perspectives for digital community stewards to:
- Create a better understanding of guidelines, tools, and practices concerning digital safety and improve knowledge of concepts such as misinformation, disinformation, and hate speech to build safe, functional, and cohesive digital communities.
- Promote reporting and flagging practices to appropriately classify and flag negative digital narratives with higher confidence to manage digital conflict effectively.
- Improve the overall quality of safety and communication on social media platforms by fostering digital communities that respect diverse views and promote healthy discourse while continuously modifying community rules and utilizing digital and soft skills to create meaningful online dialogues.
The materials for this training are free for public use.
The Facilitator Guides for each module are available below.
Introductory Module: Digital Community Stewardship
Module 2: Trust and Connection
Module 3: Understanding Information Disorder
Module 4: Navigating Information Disorder
Module 5: Nonviolent Communication
Module 8: Growth and Inclusivity
- Click here to access the Participant Booklets
- Click here to access the presentations
- Click here to access all training materials
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