Online communities have become increasingly prevalent in the post-pandemic world. Research shows that as of 2021, there are over 10 million Facebook groups, with more than 1.8 billion people using them monthly. Over 70 million active admins & moderators run these groups.
However, moderators & administrators of online communities are often given responsibilities without the necessary skill sets and resources to manage the growing threats & challenges in the digital realm. These challenges leave digital community stewards & their group members vulnerable.
In 2022, Search for Common Ground developed a training curriculum for digital community stewards on building social cohesion in online communities. This curriculum equips digital community stewards to protect members from harmful content while promoting more inclusive & collaborative online experiences.
This session focused on the role of admins & moderators in building online social cohesion & aimed to encourage stakeholders to engage with digital community stewards & help them develop the skills needed to create safer online communities.
The Digital Community Stewards Training consists of 10 modules that train digital community stewards in building inclusive & safe digital experiences for their online groups. It covers various platforms & equips stewards with the skills to protect members from misinformation & harmful content while fostering collaboration & inclusivity. The training also focuses on developing leadership abilities to enhance member engagement & prioritize safety.
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